My role
My role
solo UI/UX Designer, User Research, Prototyping, Visual design, Usability test
solo UI/UX Designer, User Research, Prototyping, Visual design, Usability test
Tools
Tools
Figma
Figma
Sketch
Sketch
Framer
Framer
OVERVIEW
OVERVIEW
There are many payment platforms created to assist users in moving money across countries, but people still have difficulties in moving money anywhere in the world, especially in Africa. To address this problem, Vorb was designed to assist users, in sending and receiving money globally.
There are many payment platforms created to assist users in moving money across countries, but people still have difficulties in moving money anywhere in the world, especially in Africa. To address this problem, Vorb was designed to assist users, in sending and receiving money globally.
INSPIRATION
INSPIRATION
INSPIRATION
I started the inspiration phase by conducting a RESEARCH and analyzing better ways in which money can be moved to anywhere in the world.
I started the inspiration phase by conducting a RESEARCH and analyzing better ways in which money can be moved to anywhere in the world.
Problem and Solution
Many people can’t carry out international transactions. The few people who are able to do it go through a taxing process. People that make use of digital currency also needs it to be simplified and easy to use.
“How is it possible to have just a USD wallet and one can send and receive money from anywhere in the world?”. This is the problem i kept thinking about that brought about Vorb as a solution. Research has shown that USD is the world most stable currency, this is why USD is the main currency on Vorb. Vorb makes it easy to receive money in different currencies which will settle as Usd in the wallet and send money in different currencies also from the USD wallet.
Many people can’t carry out international transactions. The few people who are able to do it go through a taxing process. People that make use of digital currency also needs it to be simplified and easy to use.
“How is it possible to have just a USD wallet and one can send and receive money from anywhere in the world?”. This is the problem i kept thinking about that brought about Vorb as a solution. Research has shown that USD is the world most stable currency, this is why USD is the main currency on Vorb. Vorb makes it easy to receive money in different currencies which will settle as Usd in the wallet and send money in different currencies also from the USD wallet.
Research [interview]
I conducted a remote INTERVIEW to gain understanding of problems people face while trying to send or receive money from different countries. I also asked questions about digital currency to know if they have an understanding of how it works. i interviewed a total of 10 people. All of these people perform international money transactions frequently.
In the interview, i realized that these people have to convert their currency to USD first before sending money to their preferred countries and also, they all have the similar experience of going through a taxing process which is not ideal when moving money for emergency purpose.
I analyzed the responses of the people i interviewed by sorting them in an AFFINITY MAP to get a comprehensive insight.
I conducted a remote INTERVIEW to gain understanding of problems people face while trying to send or receive money from different countries. I also asked questions about digital currency to know if they have an understanding of how it works. i interviewed a total of 10 people. All of these people perform international money transactions frequently.
In the interview, i realized that these people have to convert their currency to USD first before sending money to their preferred countries and also, they all have the similar experience of going through a taxing process which is not ideal when moving money for emergency purpose.
I analyzed the responses of the people i interviewed by sorting them in an AFFINITY MAP to get a comprehensive insight.
Insight
60% of the people interviewed can’t move money globally yet because of the processes involved, though, they perform international transactons and have heard about digital currencies.
The remaining 40% of people interviewed can move money to anywhere in the world with crypto and digital currencies, but they prefer to make use of it in a less complicated way.
60% of the people interviewed can’t move money globally yet because of the processes involved, though, they perform international transactons and have heard about digital currencies.
The remaining 40% of people interviewed can move money to anywhere in the world with crypto and digital currencies, but they prefer to make use of it in a less complicated way.
The RESEARCH helped me to confirm my solution and from there i created the Vorb app with these features;
Sending and receiving money with Digital USD.
Sending and receiving money with bitcoin.
The RESEARCH helped me to confirm my solution and from there i created the Vorb app with these features;
Sending and receiving money with Digital USD.
Sending and receiving money with bitcoin.
CONCEPTUALIZATION
CONCEPTUALIZATION
CONCEPTUALIZATION
Using my findings from the inspiration phase, i designed Vorb payment platform to send and receive money worldwide using Digital Currencies in a simplified way.
Using my findings from the inspiration phase, i designed Vorb payment platform to send and receive money worldwide using Digital Currencies in a simplified way.
Userflow
Userflow
In addition, i also created USER FLOWS for the app’s main function and what they would need to accomplish it.
In addition, i also created USER FLOWS for the app’s main function and what they would need to accomplish it.
Wireframe
Wireframe
Next, i started sketching LOW-FIDELITY WIREFRAMES with pen and papar. i moved on to Figma for my MID-and-HIGH FIDELITY WIREFRAMES. Throughout the different fidelity stages, continuous iterations were made to improve the app’s funstionality and UX.
Next, i started sketching LOW-FIDELITY WIREFRAMES with pen and papar. i moved on to Figma for my MID-and-HIGH FIDELITY WIREFRAMES. Throughout the different fidelity stages, continuous iterations were made to improve the app’s funstionality and UX.
ITERATION
ITERATION
ITERATION
My first step in the iteration phase was using figma to create clickable PROTOTYPE.
My first step in the iteration phase was using figma to create clickable PROTOTYPE.
Usability Testing and Review
Usability Testing and Review
I recruited ten people along side with the people i interviewed making it a total of twenty people to share the prototype with for testing and to gain further suggestions and comments for improvement. I prepared for usability testing by creating a test plan and test script to ensure an easy and smooth testing experience for my participants. I conducted moderate remote usability tests and was able to gain a lot of valuable insights. Using my findings from the tests, i created an affinity map to analyze the results and rainbow spreadsheet to map out and prioritize the errors that occurred during testing.
I recruited ten people along side with the people i interviewed making it a total of twenty people to share the prototype with for testing and to gain further suggestions and comments for improvement. I prepared for usability testing by creating a test plan and test script to ensure an easy and smooth testing experience for my participants. I conducted moderate remote usability tests and was able to gain a lot of valuable insights. Using my findings from the tests, i created an affinity map to analyze the results and rainbow spreadsheet to map out and prioritize the errors that occurred during testing.
Insight
Insight
They all admitted it’s simplified and very easy to understand. Though, they had little doubt about one of the features for sending and receiving money which is the Bitcoin currency. This is because of it’s high volatility.
To address this, i introduced a timer to refresh the bitcoin price anytime it changes.
The usability testing was crucial in realizing a better way to improve one of the features (send with bitcoin).
Based on feedback from the usability testing, i conducted a preference test to see if the time feature will be okay for users.
They all admitted it’s simplified and very easy to understand. Though, they had little doubt about one of the features for sending and receiving money which is the Bitcoin currency. This is because of it’s high volatility.
To address this, i introduced a timer to refresh the bitcoin price anytime it changes.
The usability testing was crucial in realizing a better way to improve one of the features (send with bitcoin).
Based on feedback from the usability testing, i conducted a preference test to see if the time feature will be okay for users.
FINAL REMARK
FINAL REMARK
FINAL REMARK
Though i was more drawn to just solving the problem due to my personal experience, i found out that the most important part of my process was TESTING with other users. For example, the usability testing was crucial in realizing a better way to improve one of the features (send with bitcoin).
Based on feedback from the usability testing, i conducted a preference test to see if the time feature will be okay for users. This was a reminder to always consider my users and not just work on ideas suiting my personal taste.
Though i was more drawn to just solving the problem due to my personal experience, i found out that the most important part of my process was TESTING with other users. For example, the usability testing was crucial in realizing a better way to improve one of the features (send with bitcoin).
Based on feedback from the usability testing, i conducted a preference test to see if the time feature will be okay for users. This was a reminder to always consider my users and not just work on ideas suiting my personal taste.
Conclusion
Vorb was geared towards anyone finding it difficult to send money to any part of the world. Though i’m still exploring more ideas which include introducing more stable coins across different chains or networks like BEP 20, TRON, e.t.c
Vorb was geared towards anyone finding it difficult to send money to any part of the world. Though i’m still exploring more ideas which include introducing more stable coins across different chains or networks like BEP 20, TRON, e.t.c
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